DubFocus Support

Get help with DubFocus.

If you need help with setup, microphone permissions, headphones, or restoring your purchase, contact the developer directly and include your device model, OS version, and a short description of the issue.

Contact Support

Quick start

Open DubFocus and allow microphone access when prompted.
Connect headphones for the intended listening experience and to reduce feedback risk.
Start monitoring and shape the soundscape to fit your environment and task.
Use the binaural layer only when headphones are connected.

Troubleshooting

If the app cannot start, confirm that microphone access is enabled in Settings.
If you hear feedback, lower volume and switch to headphones.
If sound feels too busy, reduce effect intensity and binaural level.
If Premium is missing after reinstalling, use Restore Purchase inside the app.

Frequently asked questions

Why does DubFocus need microphone access?

DubFocus uses microphone input to generate and shape real-time masking soundscapes inside the app.

Does DubFocus record or upload microphone audio?

The product is designed for real-time processing. If you have privacy questions, contact support directly.

How do I restore Premium?

Open the Premium purchase screen in the app and tap Restore Purchase.

What setup is recommended?

Use headphones, keep volume moderate, and start with subtle settings before increasing masking intensity.